Microsoft Fixes Windows 10 Antivirus Black Screen Issues
نوشته شده توسط : ashley

Windows 10 already comes with advanced antivirus protection, as Windows Defender (now called Microsoft Defender) is provided pre-loaded around the operating-system, but because we know already, many people still would rather use third-party products for many reasons.

And of course, among the leading names in the cybersecurity world, Bitdefender is truly the preferred option for plenty of Windows 10 users.

However, many of those running Windows 10 Insider builds and Bitdefender antivirus on their own computers recently came across that managed to get impossible to continue running the operating system. Also it was all because explorer.exe was crashing repeatedly, in some instances resulting in a black screen that required a forced reboot.

The fix is part of the latest Windows Insider build

Manually restarting explorer.exe made no difference, but removing the Bitdefender software brought things normal again, although it goes without saying this wasn't necessarily the best way to go for those who desired to keep their antivirus protection on constantly.

The latest Windows 10 preview build finally resolves everything, with Microsoft explaining that users need to install the most recent form of the Bitdefender security software to get the patch.

"An issue continues to be fixed where devices with Bitdefender installed experienced a black screen and/or explorer.exe crashes. Resolving the problem requires an update towards the Bitdefender software," the company explains in the release notes from the latest preview build.

The fix was announced with the discharge of Windows 10 21332, that can bring several other notable changes, such as the elimination of Paint 3D and 3D Viewer as pre-installed apps on the operating-system. Microsoft says these would no longer be offered as pre-loaded, with users permitted to set them up on their own computers from the Microsoft Store just like any other Windows 10 app.





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تاریخ انتشار : جمعه 22 اسفند 1399 | نظرات ()
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