Microsoft Office 2016 Update KB4011730 Stops working Word 2016 DOCX Documents
نوشته شده توسط : ashley

Are you fed up with botched update this month? We're too, but through the looks of things, there's a lot more to set of this front.

The most recent broken update discovered which time confirmed by Microsoft is KB4011730, which seems to be causing difficulties with DOCX documents when launched with Microsoft Word 2016.

First things first. As Microsoft itself explains, KB4011730 is a security update for Microsoft Office 2016 that comes to deal with "vulnerabilities that could allow remote code execution if your user opens an exclusively crafted Office file."

And while the update was originally designed to repair and allow you to open DOCX documents with no security risk involved, it appears as though it actually addresses the issue by not allowing you to open DOCX files at all in Microsoft Word 2016.

Microsoft itself has confirmed the bug and says that "after you install this security update, you may be unable to open or save a Word document."

"How to fix the bug"

The workaround, according to the software giant itself, is to install the March 6, 2018 update for Office 2016 (KB4018295), which ironically, was released before the March 13 Word 2016 update. So to fix a bug introduced by a brand new patch you have to install an old patch.

The issue is discussed at length on TechNet where users confirm that removing KB4011730 completely also restores the DOCX document functionality in Microsoft Word 2016.

"We have a similar issue in our organization with this particular same KB and removing the patch resolves it right away. Unfortunately since MS automatically installs it, we must use the hide updates tool to block it temporarily," one user says.

A Microsoft engineer said in a reply posted towards the linked discussion that the clients are investigating the problem and can provide further information when it's ready. Meanwhile, you are able to install the patch mentioned above to utilize DOCX documents in Word 2016.





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تاریخ انتشار : سه شنبه 21 اسفند 1397 | نظرات ()
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